Support

Tell us where
you’re stuck.

For help with the app, connecting your assistant, or your account, send us a message.

Help with Grandmaster Flash

The connection guide covers Claude and ChatGPT setup, first decks, and common problems.

For an app problem, include your app version, device, what you tried, and what happened. We’ll reply to the email address you provide.

You can also email [email protected] directly. To delete your account, follow these steps.

We use these details to handle your request. Read the privacy policy.

Please leave out sign-in codes, passwords, and access tokens.

Delete your Grandmaster Flash account

You can delete your Grandmaster Flash account and its data at any time, from the app or by email.

In the app

  1. Open Grandmaster Flash and sign in.
  2. Open Settings.
  3. At the bottom, choose Delete account…, type your account email address, and confirm.

Without the app

Email [email protected] from the address you use to sign in and ask us to delete your account. We may confirm that you own the account before deleting it, and will reply when it is done.

What is deleted

Your account and email address, decks, cards, stored audio, learning progress and review history, sign-in sessions, and every assistant connection are deleted immediately and cannot be restored. Copies in our providers’ backups and operational logs expire under their retention settings, as described in the privacy policy. Support messages you sent us are kept to handle your request unless you ask us to delete them.